Privacy Policy

We believe it is vital to protect privacy/personal information of our customers (including representatives of companies which we do business with) and users of the Group's website (collectively, "you") in order for the Group to fulfill expectations of you and all other stakeholders. We set out this privacy policy (this "Policy") with respect to the handling of personal information to ensure personal information will be appropriately managed and protected. Unless otherwise specified in this Policy, the terms used in this Policy shall have the meanings given to them in the Act on the Protection of Personal Information (the "Personal Information Protection Act").

1. Compliance with Laws and Regulations

We handle personal information about you in accordance with the Personal Information Protection Act, the EU General Data Protection Regulation (the "GDPR") and other applicable laws and regulations regarding protection of personal information and privacy.


2. Items of Personal Information We Obtain

We obtain your personal information described below. For the avoidance of doubt, the We do not obtain your personal information without your consent.

  • (1) Identity verification information

    Name, address, telephone number and email address

  • (2) Information we obtain in relation to your use of services

    Information which can identify a specific person using the browsing history, IP address of the person who accesses our website, cookie information, location information, individual device identification information and other descriptions, or information containing an individual identification code, when you view our website.


3. Purpose of Use

We use your personal information only within the scope of the following purposes except with your prior consent or where required by law.

No Purpose of Use
1 (i) Performance of contract such as shipment of products, provision of services and issuance of invoice
(ii) Response to your requests before execution of contract
2 Our marketing activities such as communicating to and conducting a questionnaire with you
3 Provision of customer services to you
4 Product sales analysis, other surveys and studies, and development of new services and products
5 Services incidental or related to any of the foregoing, and response to inquires

4. Security Management Measures

We take necessary and appropriate security management measures to prevent personal information from being leaked, accessed by unauthorized users, lost, damaged or tampered. Inquiries about security management measures we take should be directed to the details set out in "11. Contact."


5. Supervision over a Trustee

We may entrust a whole or part of the handling of personal information within the scope necessary to achieve the purpose of use. In such case, we will take appropriate security management measures in accordance with its Information Security Management Rules. In addition, we will ensure, through the execution of the service agreement, etc., that personal information will be handled by the Trustee under appropriate security management measures.


6. Provision to Third Parties

We will not disclose or provide your personal information to third parties without your prior consent except where relevant law or regulation allows us to disclose or provide your personal information to third parties without your consent.


7. Sharing of Personal Information

We may share your personal information in the manner described below.

(1) Items of personal information we share: Information described in "2. Items of Personal Information We Obtain"
(2) Those with whon we share personal information: our companies
(3) Purpose of use of personal information we share: Purposes described in "3. Purpose of Use"


8. Request for Disclosure, etc. of Personal Information

  • (1) Request for Disclosure, etc.

    We will, in accordance with the Personal Information Protection Act, appropriately respond to your (1) request for disclosure of personal information or records of provision to third parties, (2) request for notification of the purpose of use, (3) request for correction, (4) request for addition, (5) request for deletion, or (6) request for suspension of use or cessation of provision to third parties (collectively, the “Request for Disclosure, etc.”) with respect to your personal information the Group holds to the extent permitted by the Personal Information Protection Act.

  • (2) Procedures

    Inquiries about a Request for Disclosure, etc. including our prescribed procedures and fee amounts should be directed to the details set out below in "11. Contact for Inquiries" and we will reply to them without delay.


9. GDPR Special Provisions

If you are in the European Economic Area (the "EEA"), the GDPR applies to you. Therefore, the special provisions specified below (these "Special Provisions") apply in accordance with the GDPR. If you are in the United Kingdom of Great Britain and Northern Ireland, the data protection regulation equivalent to the GDPR applies to you. Therefore, these Special Provisions apply.

Purpose of Processing Legal Basis
(i) Performance of contract such as shipment of products, provision of services and issuance of invoice by us
(ii) Response to requests from users of the our website before execution of contract
Your consent, performance of contract
Communicating to and conducting a questionnaire with users of the our website for the our marketing purposes Performance of contract, legitimate interests (for the our normal business purposes)
Provision of customer services by us to you Performance of contract, legitimate interests (for our normal business purposes)
Product sales analysis, other surveys and studies, and development of new services and products Legitimate interests (for the our normal business purposes)
Services incidental or related to any of the foregoing, and response to inquires Performance of contract, legitimate interests (for the our normal business purposes)

  • (1) Purpose of Use of Personal Data and Legal Basis therefor

    We obtain and processes your personal data under the following specific legal bases. Personal data specified above is essential for us to provide its services to you and if you do not provide such data, we may not be able to provide necessary services to you.
    If we processe personal information for purposes other than those listed above, we will provide you with the purpose of processing and other necessary information and obtain your prior consent.

  • (2) Retention Period of Your Personal Data

    We will store your personal data only for the period necessary to achieve the purposes specified in this Policy.

  • (3) Your rights

    A Right to request access, rectification, erasure or restriction
    You are entitled to the following rights regarding your personal data we hold:
    a) Right to request access to your own personal data
    b) Right to request rectification to your own personal data
    c) Right to request erasure of your own personal data
    d) Right to request restriction of processing of your own personal data
    e) Right to request restriction of processing of your own personal data
    B Right to object to processing
    You have the right to object us to processing your own personal data for our legitimate interests.
    C Right to withdraw consent
    If we processe your personal data based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
    D Procedures for the exercise of your rights
    Inquiries about the procedures for the exercise of your rights (including how to withdraw consent) should be directed to the details set out in "11. Contact for Inquiries" of our Policy and we will reply to them without delay.


10. Handling of Cookies

  • (1) Use of Cookies

    We use cookies and other similar tracking or analytical technologies (collectively, "Cookies") to improve services for you.

  • (2) Overview of Cookies

    Cookies are exchanged between a web server and your internet viewing software (browser) and are placed on your device by the website that you visit. You may disable the function of cookies by setting your browser. However, if you do this, you may not be able to use a part or the whole of the website's services.

  • (3) Google Analytics

    We use Google Analytics provided by Google as an access analytics tool. Google collects information about your browsing activities based on Cookies set by us or Google. We receive Google Analytics results to understand your service usage and may use such information for our services. For details on how Google handles data with Google Analytics, please see the following Google website.
    (https://policies.google.com/privacy?hl=en-US)